Everything youwanted to know
Short answers to the questions we get most. Can't find yours? Hit us on Discord, where the team and the community are usually online.
The basics
SentX is a non-custodial NFT marketplace, launchpad, and creator suite built on the Hedera Hashgraph network. You can browse, buy, sell, mint and create NFTs, with ultra-fast transactions (3-5 second finality), minimal fees ($0.001+) and complete control of your assets.
Yes. SentX never holds your NFTs or HBAR. All trades settle peer-to-peer through Hedera's native allowance and approval system. Your assets stay in your wallet at all times, even during minting. SentX holds no key that can move them out. Authority that lives on a token itself, such as a freeze or wipe key, belongs to whoever holds that collection's keys.
HashPack, Kabila, Dropp, Magic and any wallet that supports WalletConnect v2 on Hedera. Most users start with HashPack, the most widely-supported on Hedera, which has both browser-extension and mobile flavors.
3-5 second finality, predictable fees from $0.001, native royalty support (no smart-contract gymnastics), 10,000+ TPS throughput, and a carbon-negative footprint. The network is governed by world-leading organizations (Google, IBM, Boeing, LG, etc.) who each run a network node.
Buying, selling,making offers
SentX charges a small commission on completed trades. Hedera's network fee is paid on top (typically a fraction of a cent). Royalties set by the original creator are assessed by the network on qualifying exchanges. See the Fees and Features page for the current schedule.
A royalty is a custom fee on the collection token, so the network assesses it rather than the marketplace. Hedera applies it to qualifying exchanges, and a configured fallback fee can apply when a transfer does not exchange value in the way the percentage needs. Whether the fee schedule can change later depends on the token's fee-schedule authority, so read the collection's configuration instead of assuming every royalty is fixed forever.
Yes. You can submit an offer on any NFT, listed or not. The owner gets notified and can accept, reject or counter. Offers settle on-chain when both sides agree.
Instead of waiting for a buyer, you can instantly sell into an existing collection offer if the price matches. One click, one transaction.
The gamifiedlayer
$SENTX is the platform's reward token. You earn it through trading activity and use it to claim NFTs, unlock magic items, and access power-user perks. See the $SENTX Token page for full details.
Magic Items are staked utility NFTs that unlock platform perks while you hold them. Examples: Whale Watcher (live whale-trade panel), Pouch of Bartering (last-sale price + min-offer hints on every NFT). They're a core part of the gamified trading layer.
Buying, selling, and listing NFTs all accrue $SENTX rewards. Specific rates and bonus events are listed in the Rewards Center.
Eligible marketplace sales contribute 0.25% of the sale amount to the Rev Share Treasury: 12.5% of the standard 2% marketplace fee, or 10% of a 2.5% auction fee. Affiliate and Hashinal fee splits do not contribute, and launchpad fees are outside this program. Eligible NFT stakers need Blockpass KYC approval to participate. See Rev Share for the current pool and your eligibility.
Launching yourcollection
Open the Creator Panel. Self-service tools cover token creation, metadata, IPFS pinning, mint event setup, and listing. For high-touch launches, you can apply via "Launch with us" and we'll work with you directly.
The launchpad supports three: a Mint, where collectors mint from your priced drop; a Free Claim, where eligible wallets claim without paying for the NFT; and an NFT Swap, where collectors hand in NFTs they already hold and receive one from the new collection. Whitelisting, token gating, staged schedules, and per-wallet limits are available across the launchpad. See Launch with us for the full feature list.
DreamForge is SentX's AI-powered creation suite: image and video generation, IPFS pinning and on-chain minting, all in one workflow. See the DreamForge platform page for the full feature set.
A significant portion of launches on SentX are user-generated through self-service tools. We provide the venue but do not vet, endorse, or guarantee the authenticity of every project. Always do your own research before purchasing, and check the team, the roadmap and on-chain activity. See our Terms of Use for the DYOR clause.
When something'sstuck
Hit the Troubleshooting page and use Repair and reload. It clears the service-worker caches, unregisters the SW, and reloads. Covers about 90% of stale-app reports.
The most common cause is a browser extension (uBlock Origin, Brave Shields, AdGuard) blocking the WalletConnect relay. Try in an incognito window with extensions disabled. The Troubleshooting page includes a relay reachability check that tells you definitively whether it's blocked.
Yes. There is a free REST API for developers. Generate a key from your profile settings and start with the SentX API page. Affiliate endpoints earn commission on trades you route through your own app. Affiliate keys are self-serve: create one from your profile settings by accepting the affiliate terms, and it works immediately. We review every new affiliate after issuance, with one rule: all trading on your app, including listing, must go through the SentX API rather than your own listing system or allowances.
Yes. The Pick-A-Winner tool picks a random winner from any market activity window for any Hedera NFT collection. Every draw is recorded and shareable for transparency.
Live chat and email are on the Support Center. Discord is the fastest way to reach the team and community: discord.gg/SwkF4YGzKK.