Frequently Asked Questions

Everything youwanted to know

Short answers to the questions we get most. Can't find yours? Hit us on Discord — the team and the community are usually online.

About SentX

The basics

SentX is a non-custodial NFT marketplace, launchpad, and creator suite built on the Hedera Hashgraph network. You can browse, buy, sell, mint, and create NFTs — with ultra-fast transactions (3-5 second finality), minimal fees ($0.001+), and complete control of your assets.

Yes. SentX never holds your NFTs or HBAR. All trades settle peer-to-peer through Hedera's native allowance and approval system. Your assets stay in your wallet at all times — even during minting. We have no technical ability to move, freeze, or seize your assets.

HashPack, Kabila, Blade, and any wallet that supports WalletConnect v2 on Hedera. Most users start with HashPack — it's the most widely-supported on Hedera and has both browser-extension and mobile flavors.

3-5 second finality, predictable fees from $0.001, native royalty support (no smart-contract gymnastics), 10,000+ TPS throughput, and a carbon-negative footprint. The network is governed by world-leading organizations (Google, IBM, Boeing, LG, etc.) on enterprise-grade infrastructure.

Trading & Fees

Buying, selling,making offers

SentX charges a small commission on completed trades. Hedera's network fee is paid on top (typically a fraction of a cent). Royalties (set by the original creator) are paid automatically on every secondary sale. See the Fees and Features page for the current schedule.

Hedera supports native, immutable royalties — royalties are enforced at the network level, not at the marketplace level. That means creators are paid on every secondary sale automatically, no matter where the NFT trades, with no way for a buyer or marketplace to bypass them.

Yes — you can submit an offer on any NFT, listed or not. The owner gets notified and can accept, reject, or counter. Offers settle on-chain when both sides agree.

Instead of waiting for a buyer to accept your offer, you can instantly sell into an existing buy order if the price matches. One click, one transaction.

$SENTX, Magic Items & Perks

The gamifiedlayer

$SENTX is the platform's reward token. You earn it through trading activity and use it to claim NFTs, unlock magic items, and access power-user perks. See the $SENTX Token page for full details.

Magic Items are staked utility NFTs that unlock platform perks while you hold them. Examples: Whale Watcher (live whale-trade panel), Pouch of Bartering (last-sale price + min-offer hints on every NFT). They're a core part of the gamified trading layer.

Buying, selling, and listing NFTs all accrue $SENTX rewards. Specific rates and bonus events are listed in the Rewards Center.

A share of the platform's revenue is distributed to qualifying $SENTX holders and stakers. See Rev Share for the current pool and your eligibility.

For Creators

Launching yourcollection

Open the Creator Panel. Self-service tools cover token creation, metadata, IPFS pinning, mint event setup, and listing. For high-touch launches, you can apply via "Launch with us" and we'll work with you directly.

DreamForge is SentX's AI-powered creation suite — image and video generation, IPFS pinning, on-chain minting, all in one workflow. See the DreamForge platform page for the full feature set.

A significant portion of launches on SentX are user-generated through self-service tools. We provide the venue but do not vet, endorse, or guarantee the authenticity of every project. Always do your own research before purchasing — check the team, roadmap, and on-chain activity. See our Terms of Use for the DYOR clause.

Tools & Help

When something'sstuck

Hit the Troubleshooting page and use Fix Blank Screen. It clears the service-worker caches, unregisters the SW, and reloads. Covers about 90% of stale-app reports.

The most common cause is a browser extension (uBlock Origin, Brave Shields, AdGuard) blocking the WalletConnect relay. Try in an incognito window with extensions disabled. The Troubleshooting page includes a relay reachability check that tells you definitively whether it's blocked.

Yes — a free REST API for developers. Generate a key from your profile settings and start with the SentX API page. Affiliate endpoints earn commission on trades you route through your own app.

Yes — the Pick-A-Winner tool picks a random winner from any market activity window for any Hedera NFT collection. Every draw is recorded and shareable for transparency.

Live chat and email are on the Support Center. Discord is the fastest way to reach the team and community: discord.gg/SwkF4YGzKK.